PROFICIENCY

SOFTWARE SKILL LEVEL

MICROSOFT SQL

80%

METABASE

90%

JIRA

97%

AXXESS PRODUCTS

99%

MICROSOFT OFFICE EXCEL

95%

MICROSOFT OUTLOOK

99%

OCTOPUS

85%

KIBANA

91%

VISUAL STUDIOS

85%

Tanaka Denenga,
CSPO, CSM

PRODUCT OWNER

T

WELCOME  TO  MY  DIGITAL  PORTFOLIO

HERE  YOU  WILL  BE  PROVIDED  WITH  A  VISUAL  REPRESENTATION  OF  MY  ACCOMPLISHMENTS,  ASPIRATIONS,  PROFESSIONAL  EXPERIENCES,  AS WELL  AS  INSIGHT  INTO  MY  PERSONAL  LIFE  AND   OTHER  PASSIONS.

 
 

"Educating the mind without 

educating the heart is no education at all."

                                                                      -Aristotle

EDUCATION

TEXAS WOMAN'S UNIVERSITY
Denton, Texas
Bachelor of Science / Bachelor of Art
May 2012

CERTIFICATIONS

CERTIFIED SCRUM PRODUCT OWNER
Scrum Alliance 2021 - 2023
CERTIFIED SCRUM Master
Scrum Alliance 2021 - 2023

 PORTFOLIO

BUSINESS ACQUANTAINCES
Conduct off-site business KPIs for executive level clientele across the nation. 
 

PROFESSIONAL TIMELINE

AXXESS

September 2020 - Current

PRODUCT OWNER

  • Independently manage a multidisciplinary global developer team during Daily Scrum, Sprint Planning, Backlog Refinement, and Sprint Retrospective

  • Work collaboratively with Infrastructure and Connectivity Team (IAC) in coordinating architectural reviews and identifying opportunities for code optimization

  • Clearly define and verify requirements, story implementation goals, and product performance with CTO and CFO

  • Play a vital role in ensuring the seamless operations of several high-profile projects including 5 key financial products and 2 revenue cycle management integrations

  • Act as Scrum Master with the responsibility of managing, motivating, and coaching a 12-member team of software developers in PHP and C# coding languages

June 2019 - September 2020

PRODUCT SPECIALIST

  • Proactively identified and addressed client-reported software issues within time-sensitive deadlines

  • Performed thorough quality assurance checks on product features and system bug fixes

  • Educated team members about product usage and new functionality during company-wide demonstrations and within manuals

  • Efficiently produced Release Notes and Product Certifications for 3 Products

July 2018 - June 2019

IMPLEMENTATION SPECIALIST

  • Provided valuable training and guidance for virtual and onsite personnel to understand medical software features, capabilities, and industry overview

  • Strategically coordinated, planned, and managed content creation projects and schedules for 15 clients

US MEDICAL MANAGEMENT

November 2017 - July 2018

EMR TECHNICIAN

 

  • Provided dynamic support to 3000+ end-users and team members on HomeCare HomeBase software and USMM clinical standards

  • Significantly boosted regulatory compliance for OASIS, Hospice Item Set (HIS), and Center Medicare Medicaid Services (CMS) business areas

HOMECARE HOMEBASE

August 2016 - November 2017

CUSTOMER EXPERIENCE MANAGER

  • Built long-term relationships with clients to boost rapport and customer satisfaction during on-site visitations

  • Produced in-depth monthly Key Performance Indicator (KPI) reviews for 23 accounts

  • Displayed a friendly and professional demeanor when providing post-implementation Tier II support to field clinicians, administrative teams, and executive clientele

March 2016 - August 2016

SQL SPECIALIST

  • Maintained accurate and updated records of escalated inbound calls regarding patient visits, orders, and workflow tasks

  • Promptly delivered Tier II diagnostic SQL bug fixes on client reported issues

  • Developed client facing Best Practice documentation for efficient software usage

NORDSTROM

2011-2015

PERSONAL STYLIST

  • Developed a multi-sector marketing strategy resulting in an accrued $.6 million sales progression over  9 month sales period

SWEET SURPRISES PROJECT

February 2016 - 2018

FOUNDER / PRESIDENT

  • Provided weekly companionship and facilitate social activities for various nursing homes

DENENGA DESIGNS

2012-2014

FOUNDER / OWNER

  • Designed, and created luxury women's outerwear apparel for the Dallas market

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8+

Professional References

5 years

Agile Methodologies

50 +

Y

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Product Presentations

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