PROFICIENCY
SOFTWARE SKILL LEVEL
MICROSOFT SQL
80%
METABASE
90%
JIRA
97%
AXXESS PRODUCTS
99%
MICROSOFT OFFICE EXCEL
95%
MICROSOFT OUTLOOK
99%
OCTOPUS
85%
KIBANA
91%
VISUAL STUDIOS
85%
Tanaka Denenga,
CSPO, CSM
PRODUCT OWNER
T
WELCOME TO MY DIGITAL PORTFOLIO
HERE YOU WILL BE PROVIDED WITH A VISUAL REPRESENTATION OF MY ACCOMPLISHMENTS, ASPIRATIONS, PROFESSIONAL EXPERIENCES, AS WELL AS INSIGHT INTO MY PERSONAL LIFE AND OTHER PASSIONS.
"Educating the mind without
educating the heart is no education at all."
-Aristotle
EDUCATION
TEXAS WOMAN'S UNIVERSITY
Denton, Texas
Bachelor of Science / Bachelor of Art
May 2012
CERTIFICATIONS
CERTIFIED SCRUM PRODUCT OWNER
Scrum Alliance 2021 - 2023
CERTIFIED SCRUM Master
Scrum Alliance 2021 - 2023
PORTFOLIO
BUSINESS ACQUANTAINCES
Conduct off-site business KPIs for executive level clientele across the nation.
PROFESSIONAL TIMELINE
AXXESS
September 2020 - Current
PRODUCT OWNER
-
Independently manage a multidisciplinary global developer team during Daily Scrum, Sprint Planning, Backlog Refinement, and Sprint Retrospective
-
Work collaboratively with Infrastructure and Connectivity Team (IAC) in coordinating architectural reviews and identifying opportunities for code optimization
-
Clearly define and verify requirements, story implementation goals, and product performance with CTO and CFO
-
Play a vital role in ensuring the seamless operations of several high-profile projects including 5 key financial products and 2 revenue cycle management integrations
-
Act as Scrum Master with the responsibility of managing, motivating, and coaching a 12-member team of software developers in PHP and C# coding languages
June 2019 - September 2020
PRODUCT SPECIALIST
-
Proactively identified and addressed client-reported software issues within time-sensitive deadlines
-
Performed thorough quality assurance checks on product features and system bug fixes
-
Educated team members about product usage and new functionality during company-wide demonstrations and within manuals
-
Efficiently produced Release Notes and Product Certifications for 3 Products
July 2018 - June 2019
IMPLEMENTATION SPECIALIST
-
Provided valuable training and guidance for virtual and onsite personnel to understand medical software features, capabilities, and industry overview
-
Strategically coordinated, planned, and managed content creation projects and schedules for 15 clients
US MEDICAL MANAGEMENT
November 2017 - July 2018
EMR TECHNICIAN
-
Provided dynamic support to 3000+ end-users and team members on HomeCare HomeBase software and USMM clinical standards
-
Significantly boosted regulatory compliance for OASIS, Hospice Item Set (HIS), and Center Medicare Medicaid Services (CMS) business areas
HOMECARE HOMEBASE
August 2016 - November 2017
CUSTOMER EXPERIENCE MANAGER
-
Built long-term relationships with clients to boost rapport and customer satisfaction during on-site visitations
-
Produced in-depth monthly Key Performance Indicator (KPI) reviews for 23 accounts
-
Displayed a friendly and professional demeanor when providing post-implementation Tier II support to field clinicians, administrative teams, and executive clientele
March 2016 - August 2016
SQL SPECIALIST
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Maintained accurate and updated records of escalated inbound calls regarding patient visits, orders, and workflow tasks
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Promptly delivered Tier II diagnostic SQL bug fixes on client reported issues
-
Developed client facing Best Practice documentation for efficient software usage
NORDSTROM
2011-2015
PERSONAL STYLIST
-
Developed a multi-sector marketing strategy resulting in an accrued $.6 million sales progression over 9 month sales period
SWEET SURPRISES PROJECT
February 2016 - 2018
FOUNDER / PRESIDENT
-
Provided weekly companionship and facilitate social activities for various nursing homes
DENENGA DESIGNS
2012-2014
FOUNDER / OWNER
-
Designed, and created luxury women's outerwear apparel for the Dallas market
contact me
Thank you for taking the time to review my digital portfolio.
I am certain this website worked as an excellent source of reference and provided more insight on what I have to offer.
www.TanakasPortfolio.com
8+
Professional References
5 years
Agile Methodologies
50 +
Y
Remote
Position
Product Presentations
